Capabilities - IFSLeaseWorks

Partner Portals

Vender / Broker

The IFSLeaseWorks Vendor / Broker portal allows your origination partners to enter and track transactions from data entry through deal funding. Partners can price transactions, create amortization schedules and produce quotes prior to submitting a transaction for underwriting. The highly interactive portal allows partners to communicate with their sales and underwriting team as well as upload documents. Each vendor / broker can setup an unlimited number of users within their organization.

Internal Sales Rep

Internal sales reps can enter, track and participate in transactions from data entry through deal funding using the Internal Sales Rep Portal. Sales reps can price transactions, create amortization schedules and produce quotes prior to submitting a transaction for underwriting. The highly interactive portal allows sales reps to communicate with the underwriting team, upload documents, document transactions and change deal status.

Customer Service

The Customer Service Portal enhances your customers' experience and improves your customer service operating efficiency. The portals' features eliminates many of the common calls into your customer service team. Features include: online, real-time, payment processing via credit card or ACH, address or contact changes, buyout quotes and access to past invoices. The portal also provides two-way messaging and document sharing.

Customer Application Entry

An unlimited number of unique application forms can be created using IFSLeaseWorks web services or by IFS development staff, allowing for separate lease/loan applications to meet a vendor or brokers' specific requirements or for in-house applications. Applications submitted using these forms are associated with a vendor / broker or in-house channel. Once submitted, each application enters your workflow and stakeholders are notified. IFSLeaseWorks also offers touch-free credit scoring, notification and documentation for a fully automated decisioning process.

Management Business Intelligence

The Business Intelligence portal is built over a data-warehouse of historical data which is populated daily. Historical data provides for historical reporting and trend analysis that traditional reporting can't provide. The portal is comprised of dashboards for origination, collections, portfolio, and asset data. Develop your own KPIs on custom dashboards and write custom reports. Built in capabilities include static loss analysis, vendor/broker performance and origination performance. Data is presented using interactive graphics, allowing users to drill into analysis down to the contract level.

Investor / Funding Source

The Investor / Funding Source Portal provides investors, participants and lenders access to portfolio reports and underlying lease/loan documents.

System Features

Transaction Structuring & Pricing

IFSLeaseWorks supports flexible payment terms for fixed and floating rate lease and loan transactions. Transactions are priced using IFSLeaseWorks proprietary pricing and accounting engine or using Tvalue. Our pricing engine supports vendor/dealer rate plans, step/holiday payments and floating rate transactions. IFSLeaseWorks supports discounted (rate buy-down) arrangements as well as pre-commencement progress payment structures.

Originations

IFSLeaseWorks origination capabilities seamlessly manages origination workflow for transactions sourced internally or by brokers, vendors or dealers. Workflow is customizable and can be unique for each channel. IFSLeaseWorks supports small-ticket, middle-market or highly structured transactions. IFSLeaseWorks also provides a rich set of web services for two-way integration with third-party or custom front-end systems. Workflow can be configured to seamlessly integrate functionality of IFSLeaseWorks and integrated front-end systems. IFSLeaseWorks capabilities allow for "touch free" automation of application processing, credit, and documentation giving your vendors the immediate decisioning they need.

Credit

IFSLeaseWorks supports manual and automated credit processes for any transaction. Customizable score cards and credit algorithms fully automate the credit process using internal application data and data from external credit sources. IFSLeaseWorks credit capabilities includes up-to-the-minutes exposure by guarantor and customer, allowing credit officers to drill-into related data.

Documentation

IFSLeaseWorks rules-based documentation system automatically produces documentation packages. An unlimited number of user-defined Word templates can be included in documentation packages which can edited, archived in the document management system, and transmitted through email, secure portal or DocuSign.

Booking & Funding

The IFSLeaseWorks booking capabilities ensure that a transaction doesn't require additional modification after booking to comply with the terms of the agreement. For example, booking capabilities includes billing setup, recurring payment setup and automated force-place insurance. Configurable discrepancy testing ensures that every transaction complies with underwriting guidelines. IFSLeaseWorks funding capabilities allow for payments to be scheduled for future payment and can be paid via check, ACH or wire-transfer.

Customer Service

IFSLeaseWorks customer service capabilities include buyout quotes, customer relationship overview, access to payment history and past comments (customer and contract views). Flexible search capabilities ensures contracts can be quickly accessed by lessee, guarantor or asset. Communicate with customers via the customer service portal, email or text messaging. An unlimited number of buyout methods can be configured for buyout at the asset or contract level. An asset can be split into multiple assets to support asset buyout quotation and termination.

Billing

IFSLeaseWorks' billing group capability offers maximum flexibility. An unlimited number of billing groups can be created for a customer. Billing group association can occur at the contract or asset level. Asset level association allows for a contract to be billed on multiple billing groups. For example, a location or division may have a unique billing group. IFSLeaseWorks supports automated lockbox processing for check payments as well as fully automated ACH processing, including ACH reject file processing. An unlimited number of custom invoice formats can be stored and associated with a billing group. Invoices can be printed/mailed, emailed (.PDF) or integrated with a third party processor using our .XML formatted invoice file.

Collections

A nightly delinquency job assigns delinquent leases and loans to collectors based on configurable rules. Each collector has a work queue for identifying and prioritizing their collection efforts. Collectors can communicate with customers via email or text message (IFSLeaseWorks stores text message threads) and store an unlimited number of unlimited length comments. Collectors can interactively process payments for one-time ACH or credit card payments or direct customers to the customer service portal to make an ACH or credit card payment. Configurable collection actions track all activities of the collectors, including whether payment commitments are made or broken.

Asset Management

IFSLeaseWorks' asset management capabilities provides asset managers with tools to efficiently maximize repossession and end-of-term options. Functionality includes end-of-term processing, work queues, buyout quotes and processing, remarketing and post-maturity lease payments. A complete asset inventory system manages and provides accounting for inventory of purchased or repossessed assets.

Portfolio Financing & Servicing

IFSLeaseWorks includes capabilities to track and account for securitizations, single-investor purchases, multi-investor participations and tracking for loans collateralized by portfolio leases and loans. Sold leases and loans are serviced the same as owned transactions without any process disruption. Sold or owned transactions that are not being serviced can be "shadowed", allowing the lessor/lender to track delinquency and end-of-term residuals.

Vendor, Dealer, & Broker Management

IFSLeaseWorks provides unrivaled functionality for managing partner programs and for collaborating with vendors and brokers. Partner programs include partner specific rate plans, credit score cards, residual sharing, renewal sharing, cost-per-click, and vendor pass-through billing.

Workflow

Throughout IFSLeaseWorks, work queues manage workflow for credit, documentation, customer service, collections, suspended cash, bookkeeping, and asset management. Custom work queues can also be configured for processes that are unique to your organization. Workflow and related work queues are controlled via user-defined status codes as well as system processes such as delinquency and end-of-term. Users are assigned to work queues related to their activities. User can also set their own to-do reminders. Notifications for work queue changes and to-do's are customizable by the user. Notifications can be configured as screen pop-ups' or email and also appear on each users' home page notification dashboard.

Lease & Loan Accounting

IFSLeaseWorks lease and loan accounting is GAAP compliant out-of-the box. Transactions can be configured to address unique situations your organization may have. IFSLeaseWorks internal accounts are easily mapped to your chart of accounts as well as other account segments including: company, line of business, cost center and contract type. Each financial activity creates a balancing entry which is posted to your general ledger each night in summary or detail. The posting process is designed to ensure that the activity posted to your general ledger reconciles to the IFSLeaseWorks trial balance and related activity reports. IFSLeaseWorks rebooking process allows you to easily modify a transaction to correct a booking error or restructures without terminating and re-entering. Contracts can be written-off for book purposes and remain open for collections, retaining all write-off and recovery information.

Process Automation

Vendor, Dealer, & Broker Management

IFSLeaseWorks was developed to support high volume portfolios. Process automation supports the entire enterprise from origination through termination. Lease or loan applications can be processed touch-free including automated credit scoring, documentation and vendor / broker notification. Automated booking checklists and discrepancy validation provides for an efficient booking process while ensuring compliance with underwriting guidelines and policies. Funding is tightly integrated with booking and automatically pays vendor or brokers daily via check, ACH or wire transfer. A booked transaction that pays on-time (via ACH or lock box transactions) may automatically terminate without ever having user intervention. Customer service portals, automated delinquency and asset management work queues and rich customer service and collector tools ensure manual intervention, when necessary, is efficient.

Extensibility

IFSLeaseWorks features can be configured to support the unique requirements of your organization without programming. Web APIs can be used to develop integrated in-house modules or to tightly interface third party systems. User-defined screens and data can be used to create data subsets at various levels, including: customer, application, contract, asset, vendor and guarantor. These screens easily accessible from native screens for easy access and data entry. Integration with leading CRMs is availble out-of-the box.

Reporting

IFSLeaseWorks includes out-of-the box .PDF reports and Excel downloads. Most reports can be ran interactively or scheduled to be run on a nightly, weekly or monthly schedule. Each report uses filters to select the data you need. User-defined fields can be downloaded to use in custom reports. Custom reports can be created, shared and scheduled in the Management Business Intelligence Portal. These reports can create graphical or table reports and can be used interactively to analyze and drill into detail.

Salesforce

Front-End Automation and Sales

IFSLeaseWorks offers the capability to automate all front-end processes as a stand-alone Salesforce application or as a customized solutions that seamlessly integrates with the IFSLeaseWorks platform using all core front-end capabilities. Either alternative provides for lead generation and opportunity workflow, application workflow, credit scoring and documentation. IFSLeaseWorks rich set of web-service API’s allows customers to customize how they use Salesforce for front-end automation and sales.

Collections

IFSLeaseWorks customers can chose to use the core IFSLeaseWorks collections module or a fully integrated Salesfoce.com application. Either alternative includes similar capabilities. Each collector has a work queue for identifying and prioritizing their collection efforts. Collectors can communicate with customers via email or text message (IFSLeaseWorks stores text message threads) and store an unlimited number of unlimited length comments. Collectors can interactively process payments for one-time ACH or credit card payments or direct customers to the customer service portal to make an ACH or credit card payment. Configurable collection actions track all activities of the collectors, including whether payment commitments are made or broken.

Customer Service

IFSLeaseWorks customers can chose to use the core IFSLeaseWorks customer service module or a fully integrated Salesfoce.com application. Either alternative includes similar capabilities. IFSLeaseWorks customer service capabilities include buyout quotes, customer relationship overview, access to payment history and past comments (customer and contract views). Flexible search capabilities ensures contracts can be quickly accessed by lessee, guarantor or asset. Communicate with customers via the customer service portal, email or text messaging. An unlimited number of buyout methods can be configured for buyout at the asset or contract level. An asset can be split into multiple assets to support asset buyout quotation and termination.

Reporting

Application and contract data is imported into Salesforce from the IFSLeaseWorks core database each day. This allows Salesforce users to mine and report on detail data or metric level data using Salesforce reporting tools. IFSLeaseWorks supplements this capability with a Microsoft BI based business intelligence portal. The Business Intelligence portal is built over a data-warehouse of historical data which is populated daily. Historical data provides for historical reporting and trend analysis that traditional reporting can't provide. The portal is comprised of dashboards for origination, collections, portfolio, and asset data. Develop your own KPIs on custom dashboards and write custom reports. Built in capabilities include static loss analysis, vendor/broker performance and origination performance. Data is presented using interactive graphics, allowing users to drill into analysis down to the contract level.

Find out why IFSLeaseWorks is the right choice for your business.

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